Refund Policy

Last updated: May 19, 2026

Free Trial First

We offer a 24-hour free trial so you can fully test our service before purchasing. We strongly recommend using the trial to confirm compatibility with your devices and internet connection.

Refund Eligibility

Refund requests are considered on a case-by-case basis within 7 days of purchase when there is a verified technical issue on our end that we cannot resolve. Refunds are not available for change of mind, regional content availability, or third-party device limitations.

How to Request a Refund

Contact our support team on WhatsApp with your order details and a description of the issue. We respond within 5 minutes during business hours and will guide you through the process.

Processing Time

Approved refunds are typically processed within 5-10 business days to your original payment method.